09/2018 - Present
Morgan Stanley | Remote
Senior Engineer, Remote Access and Endpoint Infrastructure
Key member of the Endpoint Remote Access Infrastructure Squad, partnering with internal and external teams to implement global remote access projects within Citrix NetScaler and Citrix XenDesktop infrastructure.
- Led the Remote Infrastructure Squad to design and deploy a Remote Access solution for 100K+ global users in under 1 year, partnering with Microsoft, Citrix, and internal teams.
- Enhanced infrastructure visibility by integrating Citrix NetScaler log data into observability stacks within 6 months, using Fluentbit, Prometheus, Cortex, and Grafana.
- Adopted AI-driven research and code-assist tools, enabling faster problem resolution and quicker delivery of custom scripting solutions, improving speed by 10 to 20% within 6 months.
- Managed and ensured the health of the NetScaler Dev/QA Environment, maintaining 100% uptime during quarterly release cycles with Citrix SDX, VPX, and MPX.
- Advanced observability by integrating Fluentbit, Prometheus, Cortex, and Grafana into the NetScaler stack, replacing Splunk and reducing detection time for systemic issues by 40%.
01/2020 - 02/2021
Spectrum Virtual | Remote
Senior Technical Consultant, Citrix / VMware / Microsoft
Senior technical consultant driving End-User Computing (EUC) and remote systems projects, with a specialized focus on Citrix, Microsoft, and VMware technologies.
- Configured remote connectivity for thousands of end users within 3 months, building secure virtual infrastructures using VMware Horizon and Citrix Virtual Apps and Desktops.
- Delivered customized enterprise solutions, meeting 100% of project deadlines for Citrix NetScaler, CVAD, Microsoft RDS, and VMware Horizon View deployments.
01/2001 - 09/2018
Techstur.com | Wappingers Falls, NY (Remote)
Owner and Senior Systems Engineer
Founded and led a consulting firm completing 800+ Citrix, Microsoft, and VMware projects over 17 years for Fortune 100 clients including Citrix, JP Morgan Chase, Colgate-Palmolive, U.S. Dept. of Interior, Merck, U.S. Air Force, and FAA.
- Delivered 800+ projects within 17 years, maintaining a 95% on-time rate and 98% customer satisfaction.
- Directed onshore/offshore teams of up to 15, improving delivery efficiency by 25% year over year.
- Earned "Certified Citrix Ready" classification in 2015, increasing revenue by 30% that same year.
02/2015 - 03/2018
Quest Media and Supplies, Inc. | Sacramento, CA (Remote)
Senior Engineer and Architect, Microsoft Lead / Citrix SME / Horizon View Lead
Advanced rapidly from Senior Engineer to team lead roles, ultimately serving as Microsoft Platform Lead and Citrix SME for the Managed Services group. Led design and deployment of enterprise Citrix, VMware Horizon, and Microsoft infrastructure solutions.
- Designed and implemented Citrix XenDesktop/XenApp, NetScaler ADC, and VMware Horizon projects, completing enterprise deployments within 6 to 12 months.
- Owned Hyper-V infrastructure, Windows Server deployments, and Storage Spaces Direct, delivering production systems with 100% adoption across managed services environments.
01/2000 - 02/2015
Jesse Boehm Consulting | Wappingers Falls, NY
Citrix Specialist
- Advised on procurement, selection, and best practices for Citrix, Virtualization, and VMware products, guiding clients through implementation, installation, migration, architecture, and support of global environments.
- Developed systems based on existing and previous versions of Citrix XenApp, XenDesktop, NetScaler Gateway, CloudGateway Services Manager, MS Remote Desktop Services, VMware vSphere, Citrix XenServer, and Virtualization.