Resume

Jesse Boehm

AI Automation Specialist / Senior Engineer and Architect
20+
Years Experience
800+
Projects Delivered
120K+
Users Supported
5+
Active Certifications
Work History

Experience

  • Senior Engineer and Architect with 20+ years of experience in Citrix, Microsoft, and VMware technologies.
  • Delivered a pilot remote access solution serving 100K+ users within 12 months, approved for production at Morgan Stanley.
  • Strengthened disaster recovery resilience, advanced observability with a Grafana-based stack, and partnered with Citrix vendors to deliver and troubleshoot telemetry-driven licensing across 200+ NetScaler appliances.
  • Achieved 95% on-time project delivery and improved efficiency using AI tools including ChatGPT, Claude, and Copilot for accelerated problem-solving.
09/2018 - Present Morgan Stanley | Remote
Senior Engineer, Remote Access and Endpoint Infrastructure
Key member of the Endpoint Remote Access Infrastructure Squad, partnering with internal and external teams to implement global remote access projects within Citrix NetScaler and Citrix XenDesktop infrastructure.
  • Led the Remote Infrastructure Squad to design and deploy a Remote Access solution for 100K+ global users in under 1 year, partnering with Microsoft, Citrix, and internal teams.
  • Enhanced infrastructure visibility by integrating Citrix NetScaler log data into observability stacks within 6 months, using Fluentbit, Prometheus, Cortex, and Grafana.
  • Adopted AI-driven research and code-assist tools, enabling faster problem resolution and quicker delivery of custom scripting solutions, improving speed by 10 to 20% within 6 months.
  • Managed and ensured the health of the NetScaler Dev/QA Environment, maintaining 100% uptime during quarterly release cycles with Citrix SDX, VPX, and MPX.
  • Advanced observability by integrating Fluentbit, Prometheus, Cortex, and Grafana into the NetScaler stack, replacing Splunk and reducing detection time for systemic issues by 40%.
01/2020 - 02/2021 Spectrum Virtual | Remote
Senior Technical Consultant, Citrix / VMware / Microsoft
Senior technical consultant driving End-User Computing (EUC) and remote systems projects, with a specialized focus on Citrix, Microsoft, and VMware technologies.
  • Configured remote connectivity for thousands of end users within 3 months, building secure virtual infrastructures using VMware Horizon and Citrix Virtual Apps and Desktops.
  • Delivered customized enterprise solutions, meeting 100% of project deadlines for Citrix NetScaler, CVAD, Microsoft RDS, and VMware Horizon View deployments.
01/2001 - 09/2018 Techstur.com | Wappingers Falls, NY (Remote)
Owner and Senior Systems Engineer
Founded and led a consulting firm completing 800+ Citrix, Microsoft, and VMware projects over 17 years for Fortune 100 clients including Citrix, JP Morgan Chase, Colgate-Palmolive, U.S. Dept. of Interior, Merck, U.S. Air Force, and FAA.
  • Delivered 800+ projects within 17 years, maintaining a 95% on-time rate and 98% customer satisfaction.
  • Directed onshore/offshore teams of up to 15, improving delivery efficiency by 25% year over year.
  • Earned "Certified Citrix Ready" classification in 2015, increasing revenue by 30% that same year.
02/2015 - 03/2018 Quest Media and Supplies, Inc. | Sacramento, CA (Remote)
Senior Engineer and Architect, Microsoft Lead / Citrix SME / Horizon View Lead
Advanced rapidly from Senior Engineer to team lead roles, ultimately serving as Microsoft Platform Lead and Citrix SME for the Managed Services group. Led design and deployment of enterprise Citrix, VMware Horizon, and Microsoft infrastructure solutions.
  • Designed and implemented Citrix XenDesktop/XenApp, NetScaler ADC, and VMware Horizon projects, completing enterprise deployments within 6 to 12 months.
  • Owned Hyper-V infrastructure, Windows Server deployments, and Storage Spaces Direct, delivering production systems with 100% adoption across managed services environments.
01/2000 - 02/2015 Jesse Boehm Consulting | Wappingers Falls, NY
Citrix Specialist
  • Advised on procurement, selection, and best practices for Citrix, Virtualization, and VMware products, guiding clients through implementation, installation, migration, architecture, and support of global environments.
  • Developed systems based on existing and previous versions of Citrix XenApp, XenDesktop, NetScaler Gateway, CloudGateway Services Manager, MS Remote Desktop Services, VMware vSphere, Citrix XenServer, and Virtualization.
Credentials

Training and Certifications

Current
Airtable Certified: AI App Builder
Issued Feb 2026 - Expires Mar 2028
Microsoft Certified: Cybersecurity Architect Expert
25652AE8D32FEE9A | July 2024 - July 2027
Microsoft Certified: Azure Security Engineer Associate
1C869B60A7FCAB27 | July 2024 - July 2027
Microsoft Certified: Azure Solutions Architect Expert
2FAF5C9933B88D3A | July 2024 - July 2027
Microsoft Certified: Azure Administrator Associate
42D59E5B6C7B739A | October 2022 - October 2026
Microsoft Azure Fundamentals
989898683 | May 2020
Previous
Amazon AWS Certified Solutions Architect, Associate
Expired May 2019
Citrix NetScaler SD-WAN Certified (CC-SDWAN)
CTX229568 | Issued April 2017
Citrix Certified Expert, Virtualization (CCE-V)
CTX229568 | Issued February 2017
Citrix Certified Associate, Virtualization (CCA-V)
CTX229568 | Issued April 2015
Citrix Certified Professional, Networking (CCP-N)
CTX229568 | Issued April 2015
Citrix Certified Professional, Virtualization (CCP-V)
CTX229568 | Issued April 2015
VMware Certified Professional
VMW-01576044D-00501016 | Issued March 2015
Proficiency

Technical Skills

Microsoft Azure Administration80%
Microsoft Azure Security80%
Active Directory90%
GPOs90%
SQL AlwaysOn80%
SQL Server Management80%
Windows Failover Clustering80%
Hybrid Cloud Solutions80%
Windows Server 2016-202285%
Citrix Virtual Apps and Desktop100%
Citrix NetScaler Console/ADM100%
Citrix NetScaler/ADC85%
MPX / VPX / SDX80%
Citrix Provisioning80%
Citrix XenServer80%
Citrix DaaS80%
VMware Horizon90%
VMware vSphere80%
End-User Computing (EUC)90%
AI Tools (ChatGPT / Claude / Copilot)90%
Make.com / n8n / Zapier85%
GitHub / Git / VS Code80%
FSLogix and App Masking80%
MS Remote Desktop Services90%
Solution Architecture75%
Remote Access / VPN90%
Disaster Recovery80%
Cloud Computing85%
Networking75%
Virtualization85%
Agile Environments85%
Problem Solving90%
Customer Support90%